Working with a translation company makes it easier to translate a small or large batch of documents in one simple step, but there are some steps you need to take in order to ensure you’re working with a professional, well-established business Translation Services Singapore for your services. Finding the right document translation company can take some time, because you need to determine if their pricing schedule fits within your project budget, what type of turnaround time the company can offer, and whether they use native-speaking professional translators in their team.
The first thing to consider when searching for a document translation company is what the translation process consists of. Does the company accept documents online in scanned form, or as an e-mail attachment? Do they only accept faxed or mailed documents? Finding out how they accept documents can help you make the best decision for your company.
The second thing to consider is the types of services available. Many document translation companies offer specialized or ‘niche’ services because they have a team of translators that have experience and knowledge in particular fields. For example, they may assign your marketing brochure translation project to a translator with a business background, while your scientific reports would be assigned to someone with a science and technical background. Companies that do this will, in most cases, deliver a higher quality product. Verify whether they have a team of specialists, or if they use machines or software programs to perform the translation.
The third thing to consider when searching for the right document translation company is what the price structure is. Some companies offer flat-rate pricing based on the number of pages or words in the project, while others calculate prices based on the type of language, urgency, niche or subject of the document, and the number of words. Make sure you are aware of their pricing formula so you are aware of any surcharges, extra fees and costs that may be added to your project.
The fourth item to consider is what type of customer support you will have throughout the process. Depending on the size of your project, you will need to be in touch with a support agent to ensure that all documents have been received properly, and that you are aware of the expected delivery time. Most document translation companies will assign you an account or project manager as soon as you submit your first set of documents, and these individuals will serve as your contact throughout the process.
The final critical factor to consider when selecting a document translation service is what type of guarantee the company has for quality. Some companies are registered members of the American Translators Association, TRANSLEX International and other associations, which means their translators must undergo rigorous training and meet certain requirements in order to offer their services. Certification and professional translators means you can count on a higher quality product.
Choosing the right document translation company for your projects can be challenging, but taking the time to learn about the company’s policies, procedures, rates and overall process can help you make the best decision.